Really understanding what someone is saying to you is VERY important.
Many years ago, my sister was driving my niece, Kenan, to school and her son, Andrew, who was about 4 years old at the time, was along for the ride. Halloween was coming up and the conversation revolved around the costumes the kids would be wearing.
Andrew yelled from the backseat, “Sissy, what are you going to be for trick or treat?” “A ballerina,” she answered from the front seat. “What,” he asked horrified, “a javelina?” (Pronounced Have-A-Leena) His little face contorted in a frown. 
My sister just laughed and laughed. You see, this is a ballerina.
And this is a javelina—a wild, vicious, pig-like animal
that is widely hunted in their home state of Texas.
No wonder Andrew was freaked out—he simply misunderstood what had been said.
A misunderstanding—be it an actual word being heard wrong or an idea or instruction not being fully understood—can easily turn what should be an exciting and enjoyable experience into something stressful and frustrating.
Working for Harrison College, an Indiana accredited college; I have talked with many students who did not have positive experiences with the first college they attended. In fact, this is not uncommon with students enrolled in adult education programs and students (and their parents) attending college right out of high school. Not understanding financial aid, transfer of credits, or even attendance policies can turn a positive educational experience into a negative experience that could tarnish the rest of the student’s time in school.
Every student has rights. One right is to understand all aspects of their college experience. Use your student handbook as your guide and listen with an open mind. Remember, there are no stupid questions—only stupid misunderstandings.
Students at Harrison College experience a level of customer service seen in few colleges. This level of service can be found from the Harrison College Elkhart college campus to the Evansville college campus and even at our distance learning college virtual campus. You see, service increases understanding and communication between the college and our students. It's not just a matter of "business" for us--It is part of our culture and who we are.
If you want service and understanding to be a part of your college experience, I invite you to contact the Harrison College campus nearest you. Don't live near a Harrison College campus? No problem--our online campus may be the best choice for you.
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